Frequently Asked Questions

PartShift is the UK’s B2B marketplace connecting automotive bodyshops and breakers to trade OEM dead-stock parts. Buyers browse local inventory or submit Wanted Requests. When you reserve a part, a 24-hour Soft-Lock is placed via card pre-authorisation — funds are only captured after the seller physically confirms the part is on the shelf.

When you soft-lock a part, your payment card is pre-authorised (funds held) but NOT charged. The seller receives an instant alert to verify physical stock. Once confirmed, the charge is captured and collection details are released. If the seller does not confirm within 24 hours, the hold is automatically released with zero fee to you.

No. Listing parts and browsing the marketplace feed is 100% free. Sellers only pay a small commission on successfully completed transactions. Buyers pay zero fees to search, submit Wanted Requests, or place soft-locks.

Every seller node is checked against Companies House data, Google Maps business records, and public registries. Verified shops receive higher Trust Scores, which boosts their ranking in buyer search feeds.

PartShift maintains a registry of 65,000+ UK bodyshops ("Ghost Nodes"). If your business is listed, you can claim your node by searching your postcode or business name on the Claim page and completing email / Companies House verification.

If a part isn’t in the feed, buyers can post a Wanted Request specifying OEM number, make, and model. Nearby registered and unregistered bodyshops within your chosen radius are notified immediately so they can match the part from their shelf.

Search results use our Waterfall Ranking algorithm based on (Geospatial Distance / Trust Score). Sellers with fast confirmation times, verified business credentials, and high fulfillment rates appear first.

If the collected part differs from the listing, buyers can trigger a Dispute via their dashboard. PartShift admins review evidence according to our SLA and issue a full refund if the dispute is validated.

Yes. All payments and pre-authorisations are processed securely through Stripe using PCI-compliant tokenisation. PartShift never sees or stores raw credit card details.

Both options are supported. Once the seller confirms stock, buyer and seller can coordinate local pickup or parcel delivery directly using the contact information unlocked on confirmation.